Product Technical Support
GBase is a leading enterprise in database industry, dedicated to the research, development, and promotion of databases since its establishment.
Product Technical Support
Excellent Service Quality
Our product line is backed by a robust technical services team with strong technical expertise. GBASE service personnel
not only possess exceptional professional skills and service capabilities but also boast extensive work experience. Over
80% of them have more than 3 years of data management and large-scale project implementation experience. This team
constitutes a high-quality technical support unit. The technical support services provided by this team are as follows:
- Pre-sales Support: Solution assistance, product customization, consulting services.
- On-site Support: Implementation testing, post-sales service, regular inspections.
- Remote Services: Internet-based support services, 24/7 phone support, email support.
- Expert Training: Professional training instructors, comprehensive training materials, on-site operational training.
Large Team Size
At present, our product line has over 100 dedicated technical support, training, and after-sales personnel. We have
established a product technical support service system that prioritizes industry and regional services.
With our headquarters' R&D base in Tianjin, China, and the Beijing Marketing Center as the foundation, we rely on
subsidiary companies and offices across the country. Countries like Singapore and Japan have established technical
service teams to provide comprehensive support for GBase products.
High Service Cost-effectiveness
Compared to similar products, GBase offers higher cost-effectiveness for support services while ensuring service
quality.
Technical Support Hotline
400-013-9696